Strait Lane Capital Partners, LLC (“Strait Lane”) is pleased to announce it has completed its acquisition of Arise Holdings (“Arise”). The purchase was funded by equity raised by Strait Lane’s partners and investor group along with senior debt financing provided by a syndicate led by Texas Capital Bank and its syndicate partners, Veritex Community Bank and Intrust Bank.
Arise’s Chief Executive Officer, John Meyer said, “As we look to Arise’s next chapter, we are extremely excited about our partnership with Strait Lane. Their team has a long and distinguished track record in the business process outsourcing market and their proven track record of growth will be of significant value as Arise continues to change the way customer care is delivered to the market. The entire management team couldn’t be happier about the partnership”.
Arise, headquartered in Miramar, Florida delivers powerful and differentiated results by providing clients access to the highest quality and flexibility possible in the customer care industry. Leveraging a unique and proprietary crowdsourcing platform, clients are able to closely match their needs with service providers that share affinity with the client’s brand, which is at the heart of a quality interaction. Arise’s powerful platform provides a virtual network to connect primarily work-at-home service professionals running small call center businesses to companies needing contact center and other business services. Arise’s omni-channel support platform – voice, email, live chat text and social media – ensures its client’s customers can connect however they choose. The Arise platform gives clients access to the most suitable resources from anywhere in the Arise global footprint (US, Canada, UK, Ireland and Germany). At present, the Arise platform supports over 50 programs including clients in the Fortune 500, FTSE 250, and the Fortune Global 500. For more information about Arise, please visit their website at www.arise.com.